An honest comparison
MemberCairn vs TroopTrack
TroopTrack has helped units manage rosters, events, and money since 2008, and at $99 a year it is one of the better-known names in Scouting software. So here is the fair question: what would you actually get by choosing MemberCairn instead?
The short answer: TroopTrack manages the families you already have. MemberCairn is built to win the next ones and keep the ones you almost lost.
Where packs are won and lost
Four moments no roster tool touches.
Every family your pack gains or loses passes through the same four moments. Management software, TroopTrack included, was never built for any of them.
A family finds you online
With TroopTrack
A unit website with a contact form. Submissions email a leader, and what happens next is up to whoever checks that inbox.
With MemberCairn
A clean site your AI assistant writes from a few questions, with an interest form that starts a conversation instead of landing in someone’s personal Gmail.
They email a question at 9pm
With TroopTrack
It waits for a volunteer to see it. Busy week? The family hears back Thursday, or never.
With MemberCairn
On the Guide plan, your AI assistant answers in minutes, in your voice, with your real meeting times and dues. You see every conversation.
They join
With TroopTrack
A leader adds them to the roster by hand. The welcome is whatever someone remembers to send.
With MemberCairn
MemberCairn welcomes the family and guides their first month: what to bring, who their den leader is, the form they still owe. Nobody chases a checklist.
They quietly stop showing up
With TroopTrack
The roster still lists them. You find out at recharter.
With MemberCairn
MemberCairn notices the drift while the family is still recoverable, flags it, and drafts the check-in for you to send.
Feature by feature
Side by side, plainly.
| Feature | MemberCairn | TroopTrack |
|---|---|---|
| A real website families can find | Written for you by AI | Website builder included |
| Full lead tracking, first hello to joined | Free, every family who reaches out | Contact form emails a leader; no pipeline |
| Answers a new family’s email for you | In minutes, day or night (Guide) | |
| Welcomes each new family and guides their first month | Included with Guide | |
| Flags a family going quiet | Included with Guide | |
| One shared inbox for every pack message | ||
| Announcements and newsletters | Included with Organizer | |
| Event RSVPs | ||
| Collect event fees and dues online | Free on every plan; families pay at the moment they RSVP yes, by card or bank | |
| Chases the families who said yes but have not paid | Included with Guide | |
| Advancement tracking | No, on purpose. Scoutbook owns that job. | Yes, but it does not sync with Scoutbook, so records are entered twice |
| Works on a phone | Built phone-first, no app to install | Native apps, the most common complaint in its own community forum |
| AI anywhere in the product | Throughout, drafted for your approval | |
| Your data, exportable, always | Never gated, on any plan | |
| Free plan | Free forever, no card | |
| Price | Free, then $99 or $299 a year | $99 a year or $10 a month |
TroopTrack details reflect its published features and pricing as of mid-2026.
The honest part
When TroopTrack is the right call.
If your unit's biggest need is deep advancement record-keeping inside the same tool as your roster, TroopTrack does that and MemberCairn deliberately does not. But hear the whole trade before you take it: TroopTrack's advancement records do not sync with Scoutbook, and advancement only officially counts once it is in Scoutbook. Ask around your district and you will hear the stories: a unit tracked everything faithfully in a third-party tool, the transfer back never quite happened, and a Scout's rank stalled months later while a volunteer reconstructed records. Nobody wants to be the leader explaining that one. We think those records belong in the official system, entered once, so MemberCairn leaves advancement in Scoutbook on purpose.
Both tools collect money online. The difference is where the ask lands: MemberCairn puts the fee on the RSVP reply itself, so a family pays at the moment they say yes, and collecting is free on every plan, including Free.
And if your pack's real problem is growing and keeping families, no management tool, TroopTrack included, even enters that race. Answering the 9pm email, welcoming the new family, catching the fading one: that is the work MemberCairn was built for, and it starts free.
Try the difference
Start free. Compare with your own pack.
The free plan gives you a real website, an interest form, and a shared inbox in about ten minutes. No card, and your data is always yours to take with you.
Your AI assistant sets it up with you, writes in your voice, and a real person is always the final say.
